Step 1: Online application — step 1
Application Process:
Step 01:
The owners of the residential properties, desirous of getting their property registered as a Bed & Breakfast unit/Homestay unit, shall submit their application on the web portal of the Department of Tourism (
https://punjabtourism.punjab.gov.in/
).
Step 02:
The applicants need to visit the
official Portal
, on the middle of the home page, and click on ‘BNB/Homestay Scheme’ under “Registered your Units With Punjab Tourism”.
Step 03:
On the scheme window page, in case, the applicant is not registered yet, click on ‘Register Yourself’ and fill in all the mandatory details for registering yourself.
Step 04:
After successful registration, click on “Apply for Service” and select ‘Online’.
Step 05:
Now, the applicant can login through his/her Login ID & Password.
Step 06:
After successful login, the applicant can fill out the application form and submit the form after uploading all the requisite documents.
Step 07:
The application fee shall be deposited online in the account of the Punjab Heritage & Tourism Promotion Board as given on the website. Proof of having paid the necessary fee shall be uploaded on the website.
Step 08:
On successful submission of the application, a system-generated email shall be sent to the applicant as an acknowledgement.
Application Fee:
A non-refundable application fees shall be payable for registration/renewal of Bed & Breakfast units and Homestay units as follows:
• For Gold Category: ₹5,000/-
• For Silver Category: ₹3,000/-
Registration of the Property:
On receipt of the online application and the requisite documents, the certificate of provisional registration will be, automatically issued to the applicant. After this, the applicant shall be eligible to operate till the registration is cancelled. A certificate of registration will be issued to the applicant within 7 working days. In case of failure to issue the certificate of registration within the stipulated period of time, the property shall be deemed to have been registered.
Submission of periodic Reports by the BnB/Homestay units:
The owners of the registered BnB/Homestays shall submit online a quarterly report about the number of guests served, on the prescribed Proforma (
Annexure V
) through the online system.
Cancellation of Registration:
Any violation of the terms and conditions of the scheme may attract cancellation of registration by the CEO, PHTPB after giving a due opportunity of being heard to the owner of the registered unit.
If at any stage, it is found that the information given by the applicant was not correct, the registration of the property shall be cancelled.
Failure on more than one occasion to submit the quarterly reports within the prescribed time limit may result in the cancellation of the certificate of registration.
Complaints by customers may be investigated by an authorized officer and if the allegations are found to be true, then the certificate of registration may become liable for cancellation.
The Bed & Breakfast/Homestay Certificate will stand cancelled automatically on change of ownership of the property. It shall be incumbent upon the applicant to inform the CEO, PHTPB regarding any change in the ownership of the property.